15th ANNUAL EARLY HEARING DETECTION & INTERVENTION MEETING
March 13-15, 2016 • San Diego, CA
| - | 2 - Audiological Services
Access to and Retention of Information: Breaking Down Barriers
An audiologist’s scope of practice for counseling only extends to informational counseling, which is dependent on memory and health literacy. The nature of a hearing aid fitting is primarily to program the device(s) and educate regarding use and maintenance. Retention of detail is challenging, especially for families of a child with newly identified hearing loss.
Information-heavy appointments often overload the family with too much information. Information retention drops further by emotional stress and anxiety following a diagnosis of hearing loss. As a result, inability to recall treatment information often causes patients to require more follow-up appointments. Research has shown improvements in information recall by using multi-modal communication.
Families that are new to us often do not get enough time to process information during an appointment due to clinic constraints. We need to be cognizant of this while helping to empower these families. Short videos, in addition to written resources, can focus on specific issues and help families retain information. Furthermore, making that information accessible outside of the clinic will allow families to review the information at their leisure, and share it with others. The specific aim of this project was to reduce stress by providing in-home information resources to facilitate education about use, care, and troubleshooting hearing aids and related devices.
We created a series of short videos with information on what to expect for each step of the hearing aid fitting process, device specific maintenance information, and how to enhance/alter their environment to provide the best access to sound. Videos were combined with written instructions in an easy-to-understand manner, and are available in both English and Spanish. These cultural and linguistic sensitive materials allow professionals to better serve minority populations by providing ongoing access to information.
- Identify the advantages of and need for multi-modal communication tools for patients and their families.
- Identify ways to access and make use of video counseling and informational materials developed in this project.
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Presenters/Authors
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ASHA DISCLOSURE:
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Sierra Lawrence
(Co-Presenter,Author), Mailman Center for Child Development, sxl942@med.miami.edu;
Sierra Lawrence is an extern and LEND trainee at the Mailman Center for Child Development in Miami, Florida, and a 2016 Au.D. candidate from Pacific University.
ASHA DISCLOSURE:
Financial -
No relevant financial relationship exist.
Nonfinancial -
No relevant nonfinancial relationship exist.
Brittany James
(Co-Presenter,Author), Mailman Center for Child Development, Brittany-e-james@uiowa.edu;
Brittany James, M.A., is a 4th year extern and LEND trainee at the Mailman Center for Child Development in Miami Florida, and a 2016 Au.D. candidate from the University of Iowa.
ASHA DISCLOSURE:
Financial -
No relevant financial relationship exist.
Nonfinancial -
No relevant nonfinancial relationship exist.
Cristian Gentile
(Co-Presenter,Author), Mailman Center for Child Development, cxg688@med.miami.edu;
Cristian Gentile is a 4th year extern and LEND trainee at the Mailman Center for Child Development in Miami, Florida, and a 2016 Au.D. candidate from Louisiana State University.
ASHA DISCLOSURE:
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Nonfinancial -
Robert Fifer
(Author), University of Miami, rfifer@med.miami.edu;
Robert C. Fifer, is the Director of Audiology and Speech-Language Pathology at the Mailman Center for Child Development, University of Miami School of Medicine. He received his B.S. from the University of Nebraska at Omaha in Speech-Language Pathology with a minor in Deaf Education. His M.A. is from Central Michigan University in Audiology, and his Ph.D. is from Baylor College of Medicine in Audiology and Bioacoustics. Dr. Fifer’s clinical and research interests focus on the areas of auditory evoked potentials, central auditory processing, early detection of hearing loss in children, and auditory anatomy and physiology. He is a Past-President of the Florida Association of Speech-Language Pathologists and Audiologists, a member of ASHA’s Health Care Economics Committee, and the ASHA representative to the American Medical Association’s Health Care Professions Advisory Committee for the Relative Value Utilization Committee in addition to being ASHA’s representative to the AMA’s Practice Expense Advisory Committee.
ASHA DISCLOSURE:
Financial -
Nonfinancial -