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ABSTRACT INFORMATION
Title: 'EHDI Pals: Successful Strategies for Promoting EHDI Pals with Healthcare Providers and Parents' Track: 1 - EHDI Program Enhancement Keyword(s): EHDI Pals, pediatric audiologist, families, healtcare providers, promoting Learning Objectives: Identify early adoption efforts implemented by the Office of Newborn Screening Recognize the value to advertise and promote EHID Pals with healthcare providers and families Understand the importance of sharing the information with EHDI stakeholders Abstract: EHDI Pals is a powerful resource allowing parents and healthcare providers to quickly and easily identify and compare pediatric audiologists in their community. This national resource enables Arizona families living in border communities (California, Utah, Nevada, Colorado, New Mexico) or on tribal land to find providers closer to where they live. For many years, the Office of Newborn Screening has used a self-created resource list. It was shared with both parents and providers as a tool to locate outpatient screening and diagnostic sites. When EHDI Pals was launched, it was clear for our Office that the first and most important thing to do was find the right way to quickly let people know what EHDI Pals is about and why it’s worth using this resource. Best way to spread the news. 1) Creating a flyer that easy to read “in English and Spanish” for parents and providers about EHDI-Pals and how to use it: a. Flyer is sent to parents with the follow up letter b. Flyer is faxed to healthcare provider along with the Fax Back Form for infants who failed or missed their newborn hearing screening c. Handing out flyers at conference and other networking opportunities 2) Dedicating the EHDI Newsletter July 2013 issue to EHDI Pals a. Tutorial on how to use EHDI Pals with vibrant screen shots of the website b. Promoting the EHDI Pals Logo throughout the newsletter c. Highlighting parent resources available on the EHDI Pals website 3) Getting the word out to pediatric audiologists a. Mass Mailing to licensed pediatric audiologists encouraging them to enroll in EHDI Pals b. Mass Email notification to pediatric audiologist reminding them about the letter they received one week earlier c. Posting a “Call Out” on the Licensing website announcing EHDI Pals d. Assistance from the EHDI State Coordinator by reaching out to pediatric audiologist not yet enrolled in EHDI Pals Presentation: This presentation has not yet been uploaded or the speaker has opted not to make the presentation available online. Handouts: Handout is not Available
PRESENTER(S) / AUTHOR(S) INFORMATION
Fran Altmaier - Primary Presenter,Author,POC Arizona Department Health Services      Credentials: BSW       Fran is the Case Management Coordinator at the Arizona Department of Health Services, Office of Newborn Screening. She provides administrative oversight to the follow up teams for both hearing and bloodspot. Prior to becoming the Coordinator in November 2014, Fran spent the prior 2 1/2 years as the High Risk Coordinator/Project Specialist. She provided follow up to all newborns who spent >5 days in a NICU and did not pass their newborn hearing screen as well as completing CQI projects related to reducing LTFU. Fran has a Bachelor of Social Work degree. Before joining the Newborn Screening Program nearly 3 years ago, Fran spent 18 years as a social worker in the early intervention field.       ASHA DISCLOSURE: Financial - No relevant financial relationship exist. Nonfinancial - No relevant nonfinancial relationship exist. Gidget Carle - Co-Presenter,Author Arizona Department of Health Services      Credentials: BSN       Ms. Carle joined the Newborn Hearing Screening follow up team in September 2012. She has more than 19 years in medical clinical settings. Ms. Carle is the team leader for the hearing screening program and oversee activities performed by hearing Follow up Specialists for well babies. She monitors progress made based on the EHDI 1-3-6 goals. Ms. Carle is responsible for establishing protocols, policies and procedures for effective follow-up.       ASHA DISCLOSURE: Financial - No relevant financial relationship exist. Nonfinancial - No relevant nonfinancial relationship exist. Sondi Aponte - Author Az Dept of Health Services      Credentials: Office of Newborn Screening Quality Improvement, Education and Outreach Manager       With 15 years’ experience in technology, program development, and training, Sondi Aponte is the Quality Improvement, Education and Outreach Manager with the Office of Newborn Screening (ONBS) program at the Arizona Department of Health Services. In that capacity, she develops quality assurance measures, monitors program outcomes, oversees hearing grants, and is the project lead on the CDC Data Integration grant. Program quality improvement responsibilities include data evaluation and analysis, report creation and overall data integrity. Partnership development and enhancement are crucial components of her job, representing the ONBS with The Az. Academy of Pediatrics, The Arizona Perinatal Trust and The EAR Foundation of Arizona (EFAz) among others.Sondi develops and implements training materials and educates clinical providers and families on newborn screening best practice.       ASHA DISCLOSURE: Financial - Nonfinancial - Davida Carr - Author Arizona Department of Health Services      Credentials: MPH       Ms. Carr is the epidemiologist for the Office of Newborn Screening. Ms. Carr has ten years of experience working with public health organizations including five years with the Indian Health Service Epidemiology Center. She possesses an extensive knowledge in epidemiological investigations with state and local public health agencies. Ms. Carr is familiar with health data analysis, public health development of policy, strategy and program evaluations.       ASHA DISCLOSURE: Financial - Nonfinancial -